511 Phone Service

Sometimes you don’t have access to a computer, but need transportation information fast. That’s why there’s 511 on the phone! Just dial 5-1-1 – it’s FREE, and you can find all the info you need to get around the Bay Area.

511 provides transportation information via a state-of-the-art speech recognition system that allows you to find what you need without pressing a button. Simply say “Traffic,” “Public Transportation,” “Ridesharing,” “Bicycling,” or “more choices” to get started.

Get Real-Time Updates
Say you’re driving and stuck in traffic – call 511 and say “Driving Times” to find out when you’ll arrive at your destination. We’ll also provide information on the incidents on your route.

What if you’re out to dinner in San Francisco and you want to find out when the next Muni light-rail train is coming to catch a ride home? Call 511 and say “Muni” as a shortcut at the Main Menu. Then say “Departure Times.”

Use Shortcuts
Go directly to 511’s most popular features from the Main Menu by saying “Driving Times,” “Traffic Conditions,” “AC Transit,” “BART,” “Muni,” “VTA,” “SamTrans,” “Caltrain,” “Golden Gate Transit,” “All Nighter,” “Transit Agencies,” “Paratransit,” “FasTrak™,” or “Sacramento 511.”

Try Touch-Tones
In noisy situations or for people who prefer to use their keypad, 511’s touch-tone options can be heard at any time by pressing “0.”

Interrupt
Interrupt 511 at any time if you already know your selection.

Connect With A Transit Agency
Need public transportation information fast? Call 511, say “Transit Agencies,” and then the agency of your choice. 511 will transfer you for free.

Note: Operator hours may be limited.