Call 511 - Connect with a Live Operator

511 connects you to live operators for transportation services throughout the region. There is no need to remember multiple phone numbers – just call 511 for a free transfer, and say:

  • "Transit Agencies," and then the public transportation agency of your choice to speak directly to an operator at that agency
  • "Rideshare" to talk to the 511 Rideshare operator
  • "Bicycling" for the 511 Bicycling operator
  • "Clipper" to connect to the Clipper customer service center
  • "FasTrak" to talk to the FasTrak customer service center
  • "Freeway Assist" for non-emergency freeway assistance.

Please note that operator hours may vary.

Call 511 for Current Traffic Conditions- cell phone image

Call 511 for Current Traffic Conditions

Get real-time incident and congestion information for your route, including accidents, construction, and special events. Call 511 and say "Traffic Conditions."


511 Real-Time Departures

Stop waiting and wondering. Use 511 Departure Times to get free, up-to-the-minute departure predictions for SF Muni and BART. Call 511 and say “Departure Times” or get more information on Departure Times here.


MY 511

MY 511 is a free, personalized service on the phone and web that allows you to build your own home page or bypass phone menu options to get to your customized trip information even FASTER. Stay on top of your commute with personalized MY 511 text messages and e-mail alerts. To learn more and to sign up, go to

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