About 511 - Phone Features

Just dial 5-1-1 and say "Traffic," "Public Transportation," "Ridesharing," "Bicycling," or "more choices" to get started. The interactive speech recognition system allows you to find what you need without ever having to press a button. Find out more about the 511 Phone service, including tips and tricks.


Call 511 and say "Traffic" to get information about travel conditions on Bay Area freeways. Then try any of the following:

  • Say "Driving Times" for current travel times between any two cities along Bay Area highways.
  • Say "Traffic Conditions" to get incident and congestion information for your route.
  • Say "Freeway Assist" to get non-emergency freeway assistance.
  • You can also ask for "Airports" or "FasTrak®."

Public Transportation

Call 511 and say "Public Transportation" for routes, schedules and fares for more than 60 public transit and paratransit agencies. Then, use these helpful commands:

  • Say "Transit Agencies" to be transferred to a transit agency’s customer service center.
  • Say "Departure Times" to hear current departure time predictions for trains and buses.
  • You can also ask for "ClipperSM," "Paratransit," "Commuter Incentives," "Airports," or the "All Nighter" service.


Call 511 and say "Ridesharing" to speak to an operator — in English or other languages — about carpooling, vanpooling, HOV lanes, park-and-ride lots, and more.


Call 511 and say "Bicycling" to talk to an operator — in English or other languages — who can help with any bicycling information you need.

MY 511

MY 511 is a free, personalized service on the phone and web that allows you to build your own 511.org home page or bypass phone menu options to get to
your customized trip information even FASTER. To start, register at MY511.org.

Call 511- It's Free- cell phone image

Call 511 – It's Free!

Get your transportation information fast from anywhere in the nine-county Bay Area! Just dial
5-1-1 and say "Traffic," "Public Transportation," "Ridesharing," "Bicycling," or "more choices" to get started.


Current and Future Driving Times

Find out how long it will take to get to your destination – now, or in the future. Use 511 Driving Times to calculate your current driving time NOW, or estimate your driving time in advance to plan an upcoming trip.


Plan Your Transit Trip – It's Easy!

Use the interactive 511 Transit Trip Planner to generate step-by-step instructions for traveling from place to place on public transportation – including an itinerary with schedules, fares, time estimates, and interactive maps.

©2016 Metropolitan Transportation Commission